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Viewing 15 replies - 1 through 15 (of 72 total)
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  • April 22, 2021 at 9:20 am in reply to: Installation Problems Persist #4631

    themeqx
    Keymaster

    Hi

    It seems your cPanel login URL is not working cPanel URL: us.cloudlogin.us

    Please check it and provide us a correct URL with login info

    Best Regards

    April 14, 2021 at 7:01 am in reply to: Installation Problems Persist #4613

    themeqx
    Keymaster

    Hi

    We need server login info as well, So we can use zip/unzip features to extract the application from the package.

    Best Regards

    April 10, 2021 at 12:29 am in reply to: installation problem Themeqx Advanced PhP Laravel Classified script #4603

    themeqx
    Keymaster

    Hi

    Please provide your server login info. We will check the issue and as soon as possible we will get back to you.

    Best Regards

    April 10, 2021 at 12:27 am in reply to: Installation Problems Persist #4602

    themeqx
    Keymaster

    Hi

    Please provide your Website login info with access to the Database. We will check it soon.

    Best Regards

    January 16, 2021 at 2:29 pm in reply to: How to update to 2.5 #4451

    themeqx
    Keymaster

    Hi

    Please wait, we will soon release an updated version with Updated laravel version. You will get the updated file soon.

    Best Regards

    December 31, 2020 at 4:55 pm in reply to: Multi-language feature #4423

    themeqx
    Keymaster

    Hi NicDo

    If you like to get the Multi Langauge feature, we can customize the feature for you. It will cost only $500 and requires 10 working days.

    Unfortunately, Upgrade is not available as we are not handling the purchasing system, it’s handling by CodeCanyon. You can buy HelpUs separately.

    Best Regards

    December 31, 2020 at 4:52 pm in reply to: Error #4422

    themeqx
    Keymaster

    Hi

    Can you please provide us some screenshots or a video? so we can check the issue.

    Best Regards

    December 21, 2020 at 5:48 pm in reply to: Installation error 500 #4415

    themeqx
    Keymaster

    Hi There

    We’ve fixed your issue, please find the URL http://getfund.co.ke/

    Your site is now working

    Best Regards

    December 21, 2020 at 5:30 pm in reply to: Installation issues #4414

    themeqx
    Keymaster

    Hi

    Can you please let us know which issue you are getting during installations, it will be great if you enable debug mode and send us some screenshots/videos about the issue?

    Best Regards

    December 21, 2020 at 5:29 pm in reply to: Footer Translation and branding #4413

    themeqx
    Keymaster

    Hello

    The Footer branding and text in the themes file, you will get the file at the location public/themes/edugator/footer.blade.php

    On line 71 and 72, please change the text as per your requirements.

    Feel free let us know if you face any issue during change.

    Best Regards

    October 29, 2020 at 6:03 pm in reply to: Installation Error (Not connecting to RDS Database Server) #4349

    themeqx
    Keymaster

    Hi

    I appreciate your concern.

    Please read to the doc and try to install manually, https://www.themeqx.com/docs/teachify-lms/getting-started/installation/

    As this application is based on the Laravel framework, please search on the web how to connect the laravel database to the AWS RDS server. I’m sure you will get enough resources.

    Thanks for your understanding.

    Best Regards

    October 28, 2020 at 5:38 pm in reply to: Installation error 500 #4346

    themeqx
    Keymaster

    Hi

    Please provide us your server login info in a private reply with domain name, so we will check what’s the issue there.

    Best Regards

    October 28, 2020 at 5:36 pm in reply to: Installation Error (Not connecting to RDS Database Server) #4345

    themeqx
    Keymaster

    Hi

    Can you provide us your FTP info to check the issue, and what’s your domain?

    we will check the issue soon after getting the FTP and domain name.

    Best Regards

    October 28, 2020 at 5:35 pm in reply to: I’m Getting 403 in Uploading Ad Image #4344

    themeqx
    Keymaster

    Hi

    Enable debug mode from the .env file located at the root and send us some screenshots/videos to check what’s issue you are facing.

    Best Regards

    October 19, 2020 at 5:20 am in reply to: I can’t get the filemanager to open #4327

    themeqx
    Keymaster
    This reply has been marked as private and you are not authorised to see.
Viewing 15 replies - 1 through 15 (of 72 total)
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