This topic contains 28 replies, has 2 voices, and was last updated by  Katherine J. Bates 2 years, 1 month ago.

  • #382

    Riccardo
    Participant

    1,304

    Payments

    Hi there,

    I have created a user – and they have created a campaign that ended today.

    I (logged out user) made a donation to the campaign.

    Admin received the payment and approved it.

    Now the user can see the donation reflected on their side. However, now that the campaign has reached its end date theres no way for me to withdraw my donations. When i click on β€œwithdraw” i can see the donation made but no way for me to receive it. How are users supposed to receive their money? Im perplexed.

    https://fund.travelforbucks.com/public/

    i have made .env on debug.

    Log in using these credentials:
    user: [email protected]
    pass: Campioni4

    You will see this user can see the $1 donation but there’s no way for them to withdraw the money??

Viewing 13 replies - 16 through 28 (of 28 total)
  • #451

    Could you please provide us your server credential in private reply? we will check it and fix if not working as soon as possible.

    Best regards

    #456

    Riccardo
    Participant
    This reply has been marked as private and you are not authorised to see.
    #466

    Riccardo
    Participant

    any update?

    #471

    Thank you

    It seems you’ve not provided your login info.

    Please provide admin and a users login info, so we can check it

    Best regards

    #474

    Riccardo
    Participant
    This reply has been marked as private and you are not authorised to see.
    #482

    Hi

    We are checking this issue, please test with another campaign, it’s maybe missing something like condition. Let us see this.

    Best regards

    #485

    Riccardo
    Participant

    i have checked, the other campaigns that ended yesterday. I submitted withdraw request today but nothing comes through to admin side.

    #495

    Riccardo
    Participant

    Any resolve to this, when users submit withdraw request it doesnt show on admin panel.

    #517

    In the file /root/source/app/Http/Controllers/PaymentController.php

    line 94, it looks something like

    Replace below line
    //Withdrawal_request::create($data);

    with

    Withdrawal_request::create($data);

    Best regards

    #518

    Riccardo
    Participant

    Thanks! this worked perfectly! Hope it didn’t take too long to figure out that the problem was this πŸ˜‰

    #519

    We are sorry to say, we were a vacation, so it was the delay, We are trying to improve our supports.

    Best regards

    #555

    Riccardo
    Participant

    Hi i spotted an issue with the withdrawel_requests.
    You didnt make the column ‘id’ a primary key and neither did it auto increment so when you got multiple withdrawal requests you couldnt pull the correct data when viewing the requests as an admin.

    I found that adding the this SQL resolved the issue (for anyone wondering)

    ALTER TABLE withdrawal_requests MODIFY COLUMN id INT AUTO_INCREMENT;

    #568

    Thank you, but it should work if you import full database, let us see

    Best regards

Viewing 13 replies - 16 through 28 (of 28 total)

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