This topic contains 9 replies, has 2 voices, and was last updated by  Katherine J. Bates 2 years, 1 month ago.

  • #483

    razooo
    Participant

    522

    Payments Not Showing Up

    Hi,

    I made a paypal payment to an active campaign from a user account. The payment shows the donation paid in the user paypal account and and shows received in my website paypal account but:

    1) the donation doesn’t show up in the admin payments
    2) the donation doesn’t show up in the user payments
    3) the donation doesn’t show up on the campaign backers in the campaign I donated to
    4) the donation doesn’t show up added to the funds raised in the campaign I donated to

    But it does show up in the database payments with the status as initial instead of successful. Why and what can be done to fix this?

    Thanks.

Viewing 9 replies - 1 through 9 (of 9 total)
  • #486

    razooo
    Participant
    This reply has been marked as private and you are not authorised to see.
    #487

    razooo
    Participant
    This reply has been marked as private and you are not authorised to see.
    #491

    Which payment gateway you used? if you use bank option, then you’ve to mark it as successful as admin from payment view

    Best regards

    #492

    razooo
    Participant

    Hi;

    I used paypal.

    Thanks.

    #499

    Hi

    Thank you, please open this file /root/app/Http/Middleware/VerifyCsrfToken.php

    replace

        protected $except = [
           //
        ];

    With below code

        protected $except = [
            'checkout/paypal-success*',
            'checkout/paypal-notify*',
            'checkout/coinpayments-ipn*',
        ];

    Hope your issue will be solved, and it will be shown from next payment.

    Best regards

    #500

    razooo
    Participant
    This reply has been marked as private and you are not authorised to see.
    #501

    I’ve fixed, and you’ve done it the wrong way, some extra character has been saved there.

    Best regards

    #505

    razooo
    Participant

    Hi;

    My apologies on the extra code. I don’t know how it got there. I tested it out and works fine.

    Thank you for your support.

    #506

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    Best regards

Viewing 9 replies - 1 through 9 (of 9 total)

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