This topic contains 1 reply, has 2 voices, and was last updated by  Katherine J. Bates 1 month ago.

  • #3335

    Password Reset Email Not Working

    Hello Team!
    I’m facing the password reset email problem for many days.
    Before I generated a ticket and your team responds that there is an issue with your server.
    I asked my hosting provider that they remove proc_open function from php.ini file blocked function list and he has done that but error still same.
    When I go to this ( ) link to reset my password it asks me for my registered email and I write my email and click on the submit button it redirect me to this link ( ) but shows 500 | Server Error.
    Can you help me to figure out this main issue?
    I’m already run out of my project deadline.
    Your quick response will be appreciated.


Viewing 1 replies (of 1 total)
  • #3349


    Please post your cPanel login info here, we will check it, and we will fix this issue. This issue probably coming from the server.

    Best Regards

Viewing 1 replies (of 1 total)

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