Hello @installing_company

You are the technical guy and probably programmer, that’s why you know the technical side and you followed 100% as per docs.
Public directory as root was valid before some update, now we’ve moved to all assets from public to root. Most of the users can’t point their domain to specific this directory, they want to run application from root. So we moved the assets from public directory to root. and later doc not updated.

Best Regards